Profile

Skilled IT professional with 9 years of professional experience in network management, technical support, and system security. Proven ability to maintain 99.9% system uptime by managing and optimizing network devices such as Cisco switches and routers. Successfully reduced system downtime by 25% and resolved over 150 technical issues monthly, ensuring seamless operations. Enhanced IT proficiency of team members by 40% through targeted training and support. Experienced in installing, configuring, and maintaining IT systems, with a focus on ensuring compliance with security standards and regulatory requirements. Fluent in Dari, Pashto, and English, with a strong commitment to providing efficient IT solutions tailored to organizational needs